Return Policy

At sipcustomdesign, we are dedicated to providing a variety of unique products made from exceptional materials, designed to help you celebrate special moments, share your personal stories, and create thoughtful gifts for the important people in your life. Our staff is well-trained, and we have established strong partnerships to ensure a professional yet deeply personalized experience for each customer.

If, for any reason, you are not fully satisfied with your order, please reach out to us. We will address your concern individually and work toward a satisfactory resolution.

To contact our support team, By Clicking Here within 30 days of receiving your order. The more information you can provide about the issue, the more effectively we can resolve it. To help us process your request quickly, kindly include the following details: 

Name associated with the order

Order number

A detailed description of the problem

Photos illustrating the issue

Your preference for a replacement or refund

Please note that we are not responsible for customer errors, such as spelling or grammatical mistakes, issues with the quality of the original images, or errors made during the ordering process. We strongly encourage you to carefully review your orders before finalizing them.